Welcome to Tranzitt Taxi! You've successfully booked your trip, and now you might be wondering, "What next?" Let us walk you through the seamless process of our taxi service, ensuring your journey is smooth and hassle-free.

1. Confirmation and Driver Details
Once your booking is confirmed, you'll receive a detailed SMS and email with your driver's information two hours before your scheduled pick-up time. This message will include your driver’s name, contact number, and vehicle details, providing you with peace of mind and ensuring a secure ride.
2. Driver Arrival Notification
An additional SMS will be sent to you once your driver has arrived at the pickup location. This ensures you're informed every step of the way, reducing any wait time or confusion about your driver's arrival.
3. Direct Communication with Your Driver
Should you encounter any issues or have specific instructions, you can directly call your driver. This direct line of communication allows for any last-minute adjustments or clarifications, ensuring a smooth and personalized experience.
Airport Pick-Up Procedures
If your journey involves an airport pick-up, we have a streamlined process to cater to your needs efficiently:
Meeting Your Driver at the Airport
Your driver will meet you inside the airport terminal’s arrival hall, holding a sign with your name for easy identification. We include one hour of waiting time from your flight’s arrival in the price, giving you ample time to clear customs and collect your luggage. Should your arrival be delayed beyond this period, a waiting charge of 30 pence per minute will apply.
Monitoring Flight Schedules
We actively monitor your flight to adjust your pickup time in case of delays or early arrivals. This proactive approach ensures that your driver is always on time, regardless of changes to your flight schedule.
Post-Landing Pick-Ups
For bookings made specifically after one hour from your flight’s landing time, we offer a free waiting period of up to 15 minutes. Beyond this, a waiting charge of 30 pence per minute will apply.
24/7 Customer Support
At Tranzitt Taxi, we are dedicated to providing exceptional customer service around the clock. Our support team is available 24/7 to assist you via phone at +44 203 044 2836 or through WhatsApp chat at +44 7808 563446. Whether you have queries, need assistance, or want to make changes to your booking, our team is here to help.
Why Choose Tranzitt Taxi?
Fixed Prices with No Hidden Charges: Our transparent pricing model ensures you know exactly what you're paying, with no surprise fees.
Free Meet and Greet: Enjoy a complimentary meet and greet service with on-time pick-up guaranteed.
Professional Drivers:
Our drivers are trained professionals, providing a safe and secure journey.
Thank you for choosing Tranzitt Taxi for your travel needs. We are committed to making your experience seamless and enjoyable from start to finish. For any further information or to book your next trip, visit our website or contact our 24/7 customer service team. Safe travels!